Who can order the QOE now?
SBA's September 25, 2026 technical update to SOP 50 10 8.1 changed who can order the QOE. A QOE prepared for the buyer (the applicant) can now count toward the requirement on change-of-ownership loans with a business purchase price of $3M or more. It has to come with a reliance letter to the lender or a secondary review by another firm.
A QOE prepared by or for the seller still doesn't count. Earlier summaries written before the update say the lender must order it. That changed with the technical update (Coleman Report).
What does the credit memo miss that the QOE catches?
Consider a worked example of a 7(a) acquisition of an HVAC services business. The price is $6.75M at 4.5x, with a 10% equity injection. The credit memo sees $1.5M of EBITDA. The QOE finds $1.2M.
What the credit memo misses
The credit memo saw $1.5M. The QOE found $1.2M.
Seller's
adj. EBITDA
Owner comp
reset to market
Add-backs
no support
Bank deposits
short of sales
Margins
trending down
QOE
adj. EBITDA
Debt service coverage
On the credit memo, DSCR is 1.54x. On the QOE, it's 1.23x, below the 1.25x minimum. At the same 4.5x multiple, $6.75M of value becomes $5.4M.
| Finding | What the credit memo relied on | What the QOE tested | SOP 50 10 8.1 area | EBITDA impact |
|---|---|---|---|---|
| Owner comp reset to market | Seller's salary add-back as presented | Market cost of a replacement manager | Owner comp + discretionary expenses | −$110K |
| Add-backs no support | Add-backs listed in the seller's schedule | Invoices and ledger detail behind each add-back | Nonrecurring expenses + add-backs | −$60K |
| Bank deposits short of sales | Reported sales on the P&L | Bank deposits tied to reported sales | Cash proof: TTM + 2 fiscal years | −$80K |
| Margins trending down | A single year of earnings | Monthly revenue and margin trend | Revenue + margin trends | −$50K |
| $1.5M seller's adjusted EBITDA to QOE-adjusted EBITDA | $1.2M | |||
How can lenders use the QOE to keep deals moving?
Engage the QOE process early, while price, financing and deal terms can still change. Testing earnings and add-backs before the credit memo is finalized gives the deal team time to resolve gaps rather than face late surprises.
The QOE isn't just a compliance checkbox. Alongside valuation, it's another arrow in the lender's quiver to negotiate from supported earnings and keep the acquisition on track.
How should lenders handle a buyer-ordered QOE?
- Confirm it wasn't prepared by or for the seller.
- Get the reliance letter addressed to the lender, or order a secondary review.
- Check the cash proof covers TTM plus the two most recent fiscal years.
- Check every add-back has support.
- Tie the QOE-adjusted EBITDA to the DSCR in the credit memo and to the valuation.
What does a QOE do beyond the credit decision?
- Price. Each adjustment times the multiple is a price gap.
- Working capital peg.
- Deal structure. Seller note, earnout.
- Transition terms.
- Purchase agreement protections.
- Servicing baseline.
